Frequently Asked Questions
What is ucraft?
In the simplest of terms, ucraft is a website builder that turns your ideas into online realities. Ucraft tries to make website building easier and faster, meanwhile keeping focus on quality.
Are the websites created by ucraft responsive?
Absolutely. Your website needs to be prepared for this mobile-first world we live in, and that’s why all blocks and elements available on ucraft are smart enough to adapt to all devices.
Does ucraft offer a CMS?
Actually, ucraft is a CMS itself. All your changes are being automatically saved, so you don’t need to worry about losing any of your progress.
Can I have pages other than my shop?
Yes, that’s the best part. You can add all kinds of pages to accompany your shop and present your business in the best possible way. Add an ‘About Us’ page, ‘Contact Us’ page or any other page you need. Start a blog to add that extra value to your customers and set yourself apart from the competition.
Can I use my own domain?
Yes. Connect the one you already own or buy a new one with the help of our Domain App.
How long are your contracts and can I cancel my account at any time?
After a 14-day trial, you can choose between monthly and yearly plans. Accordingly, you can cancel at the end of the month or at the end of the year.
What is the pricing model for my online shop?
It’s very simple: You pay ucraft for your website (link to our pricing page) and Shopify for your online store (link to Shopify pricing page).
What payment gateways are accepted in my online shop?
Shopify offers a wide selection of payment gateways. You can choose between 70+ gateways,(Link), so we are sure you’ll find the one that suits you.
If I add a new product, will it also be added to my Shopify store?
Yes, we will automatically send your products to Shopify to keep the inventory in sync. That’s the beauty of it. You can manage your ucraft website and your Shopify store from one dashboard.
I have a feature request. What should I do?
Just let us know, we are always working on improving our product and adding more cool features for you. We can’t evolve without your feedback, so don’t hesitate to share your thoughts with us. Contact us via live chat on our website or shoot us an email at firstname.lastname@example.org.
Who can use ucraft?
Anyone and everyone! Ucraft is ideal for anyone looking to develop a beautiful website for themselves or to showcase their projects, business or events! You can create a website for any purpose or occasion by using our carefully designed templates or by customizing everything to suit your needs.
Do I need any coding or designing skills?
None whatsoever! :) Our goal is to deliver a website builder that you can use regardless of your coding or design skills. All you need is the will to create a website, and we are here to guide you through the process
Can I invite someone to work on my online shop?
By all means, feel free to invite as many team members as you like.
Do I need hosting?
Nope! All ucraft websites are automatically hosted on Google Cloud, so your website will be both fast and secure!
Do I need to enter my credit card details to sign up?
No, we respect your privacy. You can sign up and get 14 days of free trial without entering your credit card details. After that period, you’ll get to know us better and see what plan works best for you
Do you have bandwidth limitations?
No, we won’t limit the bandwidth of your Internet connection.
How can I pay to start my ecommerce website?
Ucraft is integrated with Braintree, so you can choose from all major payment methods, including PayPal, Visa and Mastercard. As for Shopify, you can use Visa, Mastercard or American Express to pay for your online store.
How can I add products to my website?
Once you’ve created a website using ucraft, you can easily add your products by accessing the Shopify app in your Dashboard.